At Dani's Cottage we want you to be happy with your purchase.
If you have received an item that is incorrect to what you had purchased please contact us immediately so that we can rectify the issue and send out the correct item to you.
For damaged items received, contact us with a photo of the damaged item. A refund or exchange will be arranged.
For any items that need to be returned to us we ask that it is packaged in it's original packaging and securely posted to prevent any damage.
Please ensure that any claim for a refund or exchange is within 30 days from the purchase date. Any claims after 30 days will be void.
Note: This refund and exchange policy is only valid for Brand New items purchased.
PRE LOVED TREASURES
Purchases of second hand items are sold 'as is' and do not qualify for a refund for change of mind
However if the item has been received damaged whilst in transit please do contact us